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Managing difficult people: a survival guide for handling...

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As a manager, you're sandwiched between the pressure of senior executives and the demands of your own staff members. The last thing you need is an unruly employee whose chronic "negaholic" attitude upsets your office apple cart and affects the morale of your entire staff.
Managing Difficult People gives you the tools you need to cope with all kinds of difficult employees. From sneaky slackers to resident office tormentors, this handy guide cuts to the chase, helping you identify and deal with specific personality types such as The Bully, The Complainer or Whiner, The Procrastinator, The Know-It-All, The Silent Type, The Social Butterfly, The "No People Skills" Person, The Rookie, The Overly Sensitive Person, and The Manipulator.

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Availability

181103191

658.304 PIN m

Z. HANDIMAN

Available

Detail Information

Series Title

-

Call Number

658.304 PIN m

Publisher

Avon : Adams Media., 2004

Collation

xiv,210p.; 18 cm.

Language

English

ISBN/ISSN

1-59337-186-1

Classification

658.304

Content Type

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Media Type

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Carrier Type

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Edition

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Subject(s)

PROBLEM EMPLOYEES

Specific Detail Info

v

Statement of Responsibility

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